Hotel Excelsior - Zermatt

Hofmattstrasse 38, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Excelsior - Zermatt

 Free Wi-Fi
 Sports activities

Tennis court

Cycling

Hiking

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Children's play area

 Pets

Pets allowed

 Shuttle

Free shuttle service

Overview

Located in the heart of Zermatt, the 3-star Hotel Excelsior offers spacious rooms. Renovated in 2012, the family-run hotel has welcomed guests since 1964.

This hotel is situated 5.0km away from Forest Fun Park, Gorner Ridge and Klein Matterhorn. The center of Zermatt is 1km away from the venue.

Zermatt GGB train station lies within a 5-minute walk. Malpensa airport is 90 minutes' drive from the hotel.

Rooms

Hotel Excelsior offers 20 rooms fitted with a private balcony, a writing desk, a living area, a heating system and a minibar for a comfortable stay in Zermatt. Guests will appreciate a fantastic view of the city from their rooms. They provide bathrooms with a shower, a bathtub and a hairdryer.

Eat & Drink

The panoramic on-site restaurant specializes in French cuisine.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in the business center for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of rooms:   20.

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Facilities

General

  • Free Wi-Fi
  • Front desk
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Ski storage
  • Elevator

Sports & Fitness

  • Skiing
  • Cycling
  • Hiking
  • Tennis court

Services

  • Free shuttle service
  • Laundry
  • Wake up service

Dining facilities

  • Restaurant
  • Fine dining
  • Bar/Lounge

Meeting facilities

  • Meeting room

Children's facilities

  • Children's play area

Leisure facilities

  • Garden area

Room view

  • City view

Room facilities

  • Mini-Bar
  • Sitting area
  • Dressing area
  • Mirror

Media

  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    400 ft
Airports
Train Stations
  • Zermatt GGB
    1400 ft
  • Zermatt
    1700 ft
  • Bus stop
    7.3 mi
Restaurants
  • Le Mazot
    0 ft
  • Parnass Restaurant
    200 ft
Ski areas
  • Pollux
    1200 ft
  • Zermatt-Matterhorn Ski Resort
    2.0 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    20

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Excelsior Small Double Room small room king size bed northHotel Excelsior Small Double RoomHotel Excelsior Small Double Room
Small Double Room
Bed type: King Size bed
Check Prices
  • Private bathroom
— Less information+ More information

small room with a queen-sized bed on the north side with view to the village, TV/radio, telephone, minibar and safety box Renovated bathroom with shower/WC and hairdryer.

Room facilities
    Hotel Excelsior Large Twin RoomHotel Excelsior Large Twin RoomHotel Excelsior Large Twin Room View
    Large Twin Room
    Bed type: 2 Single beds
    Check Prices
    • Shower
    — Less information+ More information

    Twin-room with bathtub or shower/WC,balcony with a fantastic view of the old part of the village and of the famous Matterorn

    Room facilities
      Hotel Excelsior Large SuiteHotel Excelsior Large Suite
      Large Suite
      Bed type: Double Bed
      Size: 455 sq. feet
      Check Prices
      • Shower
      — Less information+ More information

      One large suite on the south side with a fantastic view to the old part of the village and of the famous Matterhorn. The large separately sleeping room with TV/radio and balcony. The sliding door to the living room, with sofa, minibar, TV/Radio, phone, safety box and balcony. The large bathroom with double washbasin, bathtub and shower/WC, towel heating and hairdryer.

      Room facilities
        Hotel Excelsior Large Junior SuiteHotel Excelsior Large Junior Suite
        Large Junior Suite
        Size: 380 sq. feet
        Check Prices
        • Shower
        — Less information+ More information

        Junior Suite with a small living room and sliding door to the seperat sleeping room with balcony large bathroom with shower/WC and towelheater

        Room facilities
          Hotel Excelsior Deluxe Double Room Hotel informationHotel Excelsior Deluxe Double RoomHotel Excelsior Deluxe Double Room
          Deluxe Double Room
          Bed type: Double Bed
          Size: 315 sq. feet
          Check Prices
          • Private bathroom
          — Less information+ More information

          Nice new de Luxe double room on the south side with a fantastic view to the old part of the village and of the famous Matterhorn, minibar, TV/radio, phone and safety box. Separate toilet, bathroom with bathtub or shower, make-up table and mirror.

          Room facilities

            How to reach hotel

            hotel Hotel Excelsior - Zermatt Zermatt location
            Show big map »

            Hotel Address:

            Hofmattstrasse 38, Zermatt, Switzerland, 3920

            Get directions
            City Center
            • Zermatt
              400 ft
            Airports
            Train Stations
            • Zermatt GGB
              1400 ft
            • Zermatt
              1700 ft
            • Bus stop
              7.3 mi
            Restaurants
            • Le Mazot
              0 ft
            • Parnass Restaurant
              200 ft
            Ski areas
            • Pollux
              1200 ft
            • Zermatt-Matterhorn Ski Resort
              2.0 mi
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  11 am
            • Year renovated:
              2012
            • Number of rooms:
              20

            Hotel Awards

            SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Switzerland

            Use Badge

            Hotel Excelsior Location

            Legend
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            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

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            What's nearby

            Tourist attractions

            • Zermatt - 2.9 mi

            Popular areas

            • City Center - 400 ft

            Places of interest

            • Gemeindeverwaltung - 700 ft
            • Gorner Ridge - 3.0 mi

            Convention centers

            • Vernissage Centre Culturel - 400 ft

            Amusement

            • FIZ Fun In Zermatt AG - 700 ft

            Local Attractions

            • The Matterhorn - 3.1 mi
              ZermattSwitzerland
            • Breithorn - 5.5 mi
              ZermattSwitzerland
            • Allalinhorn - 6.7 mi
              Saas-Fee
            • Matterhorn Glacier Paradise - 3.7 mi
              Zermatt 3920Switzerland
            • Klein Matterhorn - 5.7 mi
              Switzerland

            Near the hotelNear the hotel

            • Stoked Swiss Ski and Snowboard School - 700 ft
              Bahnhofstrasse 72, Zermatt
            • Pollux - 1200 ft
              ZermattSwitzerland
            • Zermatt Fun - 3200 ft
              CP 281, Zermatt
            • Matterhorn Museum - 900 ft
              Kirchplatz, Zermatt
            • Sunnegga Paradise - 1600 ft

            Restaurants Nearby

            • Le Mazot - 0 ft

              Phone: 41 027 966 06 06

              60% likes this, based on 55 reviews

            • Biner - 200 ft

              Address: Uferweg 1
              Phone: +41 279676167

              72% likes this, based on 33 reviews

            • Vieux Valais - 200 ft

              Address: Hoffmattstrasse

              63% likes this, based on 40 reviews
              Cuisine: Italian

            • Parnass Restaurant - 200 ft

              Address: Vispastrasse 4
              Phone: 00 41 27 967 11 79

              85% likes this, based on 37 reviews

            • Z'ART - 200 ft

              Address: Zum Steg 3
              Phone: + 41 27 967 45 25

              74% likes this, based on 57 reviews
              Cuisine: Wine Bar, Brasserie, Bar, Diner
              Price Range: USD 12 - USD 48

            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  11 am
            • Year renovated:
              2012
            • Number of rooms:
              20

            Hotel Awards

            SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Switzerland

            Use Badge

            Hotels nearby
            Hotel Alfa Zermatt
            2 stars
            0.1km
            Hotel Eden Zermatt
            4 stars
            0.3km
            Hotel Rex Zermatt
            4 stars
            0.3km
            Hotel Simi Zermatt
            4 stars
            0.3km
            Alex Hotel Zermatt
            4 stars
            0.3km
            Cities nearby

            Hotel Excelsior Reviews

            Guest reviews are submitted by our customers after their stay at Hotel Excelsior

            Average guest rating

            8.8out of 10
            Exceptional
            Based on 43 reviews

            Rating by category:

            Location
            6.0
            Rooms
            8.0
            Service
            6.0
            Value
            6.0
            Dining
            6.0

            Individual guest reviews

            • Older travelers
              8.2

              nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

              would stay there again.. no complaints.

            • Older travelers
              10.0

              Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

              Restaurant closed for evening meals, as "out of season".

            • Couple
              10.0

              perfect location, nicely renovated rooms, friendly service

            • Older travelers
              7.0

              Location close to rail. Nice breakfast. Very helpful staff.

              We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

            • Single
              7.8

              The staff is friendly, cosy room with balcony.

            • Couple
              9.6

              This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.

            • Older travelers
              9.6

              Very informal, staff helpful, views from room. Resturant available in hotel with compeditive prices. Room facilities and confort.

              New hotel being built within 100 mtr over next 2 years so crane obscures the perfect view of the Matterhorn.

            • Group of friends
              9.6

              Room was so clean, just lovely & location perfect

              Needs more pillows

            • Family with children
              8.8

              As we were travelling with 2 kids, they upgraded us to a suite without any extra cost... the room had Matterhoen view, it was a nice cosy room, very clean and welll maintained. The restaurant staff was very helpful. We are pure vegeterian and they had no dishes to suit us... so on our request they made Maggi for us...(we gave them the maggi)... and there was no charges for these services. Also as and when required they helped us in warming milk (we provided milk), again with no extra charges... But yes, the staff (Reception and restaurant) looks slightly stiff in body language... but they are good.

              Teh reception staff was a bit stiff in body language

            • Family with children
              7.8

              Very nice Hotel, clean and good location, close to the center of the town. Breakfast was very good. We liked it very much !!!

            • Group of friends
              9.6

              Clean room. Friendly and accommodating staff - packed breakfast when we plan to head out early the next day.

              N.A.

            • Couple
              9.2

              very friendly staff. the hotel is run by a family and they make you feel like at home. A strong positive that hotel guests were mostly mature couples from switzerland with no noisy foreigners. Location is very convenient right in the center of the town only 7 min walk from Rothorn lift, 10 min walk from Gornegrat train and next to a bus stop to Matterhorn area. Ideal for a 3-4 days ski weekend. Would consider coming back.

              The hotel room was somewhat small, but it didn't really matter for us since we we leaving early to the sloped and coming back late in the evening. The breakfast could have been a bit better with some more warm dishes, but again only a minor negative.

            • Older travelers
              8.2

              Very friendly staff. Good breakfast. Good rooms, especially with the view on Matterhorn.

            • Older travelers
              7.8

              Cosy, traditional hotel, made special by the wonderful friendly staff, Perfect location for everywhere!

              The rooms are amzingly small. You cant even pass each other, but its a traditional hotel and adds to the charm

            • Group of friends
              7.8

              The breakfast was wonderful. Lots of choices. Very fresh. Nice dining room and friendly staff.

              The room was smaller than we expected but there was a storage/closet/cupboard in the room. Nowhere really to put large luggage if you don't want to unpack all for 1 night. The tulle (netting material) that was used to decorate throughout the hotel is not necessary here. (Along shelf spaces, in planters, window sills). It just doesnt belong and takes away from the Swiss ambience we like.

            How to reach hotel

            hotel Hotel Excelsior - Zermatt Zermatt location
            Show big map »

            Hotel Address:

            Hofmattstrasse 38, Zermatt, Switzerland, 3920

            Get directions
            City Center
            • Zermatt
              400 ft
            Airports
            Train Stations
            • Zermatt GGB
              1400 ft
            • Zermatt
              1700 ft
            • Bus stop
              7.3 mi
            Restaurants
            • Le Mazot
              0 ft
            • Parnass Restaurant
              200 ft
            Ski areas
            • Pollux
              1200 ft
            • Zermatt-Matterhorn Ski Resort
              2.0 mi
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  11 am
            • Year renovated:
              2012
            • Number of rooms:
              20

            Hotel Awards

            SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in Switzerland

            Use Badge