Hotel Excelsior - Zermatt

Hofmattstrasse 38, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel Excelsior - Zermatt

Wi-Fi
Parking

No parking

Luggage storage
24-hour
Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Welcome drink

Coffee shop

Shuttle

Free shuttle service

Laundry
TV

Flat-screen TV

Overview

The 3-star Hotel Excelsior provides ideal lodging in old Zermatt. This family-run hotel was opened in 1964 and renovated in 2012.

Hotel Excelsior enjoys its location meters from ski lifts. The property is located within a 10-minute walk to the center of Zermatt.

Matterhorn Glacier Paradise is 5.9 km from the hotel and Zermatt is about 10.5 km away.

Hotel Excelsior is at a short distance from Zermatt railway train station. Lugano airport is easy to reach.

Rooms

The 4-story Hotel Excelsior offers 23 rooms featuring a heating system, a mini bar, flat-screen television, coffee/tea makers and a private safe as well as spacious bathrooms. Some of the guestrooms have a panoramic view of Matterhorn. Bathrooms are appointed with a bathtub, a shower and a hairdryer.

Eat & Drink

The restaurant entices with dishes of French cuisine. Guests can eat at Le Mazot and Vieux Valais, situated within a 5-minute walk of the venue.

Services

Hotel Excelsior provides guests with free shuttle bus service, laundry and newspaper service.

Relax

Hotel Excelsior offers such leisure options as a sun deck and a tennis court. Guests will take advantage of snow skiing, hiking and cycling available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   23.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Front desk
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Elevator
  • Coffee shop

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling
  • Tennis court

Services

  • Free shuttle service
  • Laundry
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Welcome drink

Dining facilities

  • A la carte restaurant
  • Fine dining
  • Bar/ Lounge area

Meeting facilities

  • Meeting room

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Sun terrace
  • Garden area

Room view

  • City view
  • Mountain view

Room facilities

  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Bottled water
  • Mirror

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
Extra bed FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    400 ft
Airports
Train Stations
  • Zermatt railway station
    1700 ft
  • Train Stations
    400 ft
  • Bus stop
    7.3 mi
Restaurants
  • Le Mazot
    0 ft
  • Parnass Restaurant
    200 ft
Ski areas
  • Pollux
    1200 ft
  • Zermatt-Matterhorn Ski Resort
    2.0 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    23

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Excelsior photos Room
Small Queen Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • + More
  • General:Safe deposit box
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

small room with a queen-sized bed on the north side with view to the village, TV/radio, telephone, minibar and safety box Renovated bathroom with shower/WC and hairdryer.

Small Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Living room
  • Bathroom:Spacious bathroom
  • Toilet
Hotel Excelsior photos Room
Large Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Terrace
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Twin-room with bathtub or shower/WC,balcony with a fantastic view of the old part of the village and of the famous Matterorn

Hotel Excelsior photos Room
Large Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Heating
    • Bathtub
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Living room
  • Connecting room
  • Telephone
  • Bathroom:Spacious bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

One large suite on the south side with a fantastic view to the old part of the village and of the famous Matterhorn. The large separately sleeping room with TV/radio and balcony. The sliding door to the living room, with sofa, minibar, TV/Radio, phone, safety box and balcony. The large bathroom with double washbasin, bathtub and shower/WC, towel heating and hairdryer.

Hotel Excelsior photos Room
Large Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Living room
  • Connecting room
  • Telephone
  • Bathroom:Spacious bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Junior Suite with a small living room and sliding door to the seperat sleeping room with balcony large bathroom with shower/WC and towelheater

Hotel Excelsior photos Room
Double Room
  • Room size:

    195 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Upper floors accessible by stairs only
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Dining:Mini-bar
  • Glassware
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Hotel Excelsior photos Room
Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Glassware
  • Media:TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Hotel Excelsior photos Exterior Hotel information
Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Glassware
  • Media:TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Hotel Excelsior photos Room
Deluxe Double Room
  • Room size:

    315 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Internet access
  • Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Mirror
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Glassware
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

Nice new de Luxe double room on the south side with a fantastic view to the old part of the village and of the famous Matterhorn, minibar, TV/radio, phone and safety box. Separate toilet, bathroom with bathtub or shower, make-up table and mirror.

Spacious Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Connecting room
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Beautiful spacious double room for a minimum of two people, on the north side, TV / radio, telephone, minibar and safe Renovated bathroom with shower / WC and hairdryer

Hotel Excelsior photos Exterior Hotel information
Economy Double Room
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Glassware
  • Media:TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio

Hotel Excelsior Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Zermatt2.9 mi

Popular areas

  • City Center400 ft

Places of interest

  • Gemeindeverwaltung700 ft
  • Mountaineers' cemetery700 ft
  • Matterhorn Express2700 ft
  • Zermatt - Furi2700 ft
  • Matterhorn glacier paradise2700 ft
  • Furi - Riffelberg1.6 mi
  • Furi - Trockener Steg1.6 mi
  • Riffelberg - Gifthittli1.9 mi
  • Schwarzsee2.7 mi
  • Gorner Ridge3.0 mi
  • Gorner Ridge3.0 mi

Train stations

  • Zermatt railway station1400 ft

Convention centers

  • Vernissage Centre Culturel400 ft

Amusement

  • FIZ Fun In Zermatt AG700 ft

Museums

  • Matterhorn Museum700 ft

Golf courses and Country clubs

  • Matterhorn Golf club1000 ft

Ski Areas

  • Ski Lift Zermatt - Furi2700 ft

Local attractions

  • The Matterhorn3.1 mi
    ZermattSwitzerland
  • Breithorn5.5 mi
    ZermattSwitzerland
  • Allalinhorn6.7 mi
    Saas-Fee
  • Matterhorn Glacier Paradise3.7 mi
    Zermatt 3920Switzerland
  • Klein Matterhorn5.7 mi
    Switzerland

Near the hotel

  • Stoked Swiss Ski and Snowboard School700 ft
    Bahnhofstrasse 72, Zermatt
  • Pollux1200 ft
    ZermattSwitzerland
  • Zermatt Fun3200 ft
    CP 281, Zermatt
  • Matterhorn Museum900 ft
    Kirchplatz, Zermatt
  • Sunnegga Paradise1600 ft

Restaurants nearby

  • Le Mazot0 ft

    Phone: 41 027 966 06 06

    60% likes this, based on 55 reviews

  • Biner200 ft

    Address: Uferweg 1
    Phone: +41 279676167

    72% likes this, based on 33 reviews

  • Vieux Valais200 ft

    Address: Hoffmattstrasse

    63% likes this, based on 40 reviews
    Cuisine: Italian

  • Parnass Restaurant200 ft

    Address: Vispastrasse 4
    Phone: 00 41 27 967 11 79

    85% likes this, based on 37 reviews

  • Z'ART200 ft

    Address: Zum Steg 3
    Phone: + 41 27 967 45 25

    74% likes this, based on 57 reviews
    Price Range: USD 12 - USD 48

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    23

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

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Hotel Ambiance
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Hotel Eden Zermatt
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Cities nearby

Hotel Excelsior Reviews

Guest reviews are submitted by our customers after their stay at Hotel Excelsior

Average guest rating

8.6out of 10
Superb
Based on 44 reviews

Rating by category:

Location
6.0
Rooms
8.0
Service
6.0
Value
6.0
Dining
6.0

Guest reviews

  • Older travelers
    8.2

    nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

    would stay there again.. no complaints.

  • Older travelers
    10.0

    Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

    Restaurant closed for evening meals, as "out of season".

  • Couple
    10.0

    perfect location, nicely renovated rooms, friendly service

  • Older travelers
    7.0

    Location close to rail. Nice breakfast. Very helpful staff.

    We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

  • Single
    7.8

    The staff is friendly, cosy room with balcony.

  • Couple
    9.6

    This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.

  • Older travelers
    9.6

    Very informal, staff helpful, views from room. Resturant available in hotel with compeditive prices. Room facilities and confort.

    New hotel being built within 100 mtr over next 2 years so crane obscures the perfect view of the Matterhorn.

  • Group of friends
    9.6

    Room was so clean, just lovely & location perfect

    Needs more pillows

  • Family with children
    8.8

    As we were travelling with 2 kids, they upgraded us to a suite without any extra cost... the room had Matterhoen view, it was a nice cosy room, very clean and welll maintained. The restaurant staff was very helpful. We are pure vegeterian and they had no dishes to suit us... so on our request they made Maggi for us...(we gave them the maggi)... and there was no charges for these services. Also as and when required they helped us in warming milk (we provided milk), again with no extra charges... But yes, the staff (Reception and restaurant) looks slightly stiff in body language... but they are good.

    Teh reception staff was a bit stiff in body language

  • Family with children
    7.8

    Very nice Hotel, clean and good location, close to the center of the town. Breakfast was very good. We liked it very much !!!

  • Group of friends
    9.6

    Clean room. Friendly and accommodating staff - packed breakfast when we plan to head out early the next day.

    N.A.

  • Couple
    9.2

    very friendly staff. the hotel is run by a family and they make you feel like at home. A strong positive that hotel guests were mostly mature couples from switzerland with no noisy foreigners. Location is very convenient right in the center of the town only 7 min walk from Rothorn lift, 10 min walk from Gornegrat train and next to a bus stop to Matterhorn area. Ideal for a 3-4 days ski weekend. Would consider coming back.

    The hotel room was somewhat small, but it didn't really matter for us since we we leaving early to the sloped and coming back late in the evening. The breakfast could have been a bit better with some more warm dishes, but again only a minor negative.

  • Older travelers
    8.2

    Very friendly staff. Good breakfast. Good rooms, especially with the view on Matterhorn.

  • Older travelers
    7.8

    Cosy, traditional hotel, made special by the wonderful friendly staff, Perfect location for everywhere!

    The rooms are amzingly small. You cant even pass each other, but its a traditional hotel and adds to the charm

  • Group of friends
    7.8

    The breakfast was wonderful. Lots of choices. Very fresh. Nice dining room and friendly staff.

    The room was smaller than we expected but there was a storage/closet/cupboard in the room. Nowhere really to put large luggage if you don't want to unpack all for 1 night. The tulle (netting material) that was used to decorate throughout the hotel is not necessary here. (Along shelf spaces, in planters, window sills). It just doesnt belong and takes away from the Swiss ambience we like.

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    400 ft
Airports
Train Stations
  • Zermatt railway station
    1700 ft
  • Train Stations
    400 ft
  • Bus stop
    7.3 mi
Restaurants
  • Le Mazot
    0 ft
  • Parnass Restaurant
    200 ft
Ski areas
  • Pollux
    1200 ft
  • Zermatt-Matterhorn Ski Resort
    2.0 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    23

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge