Hotel Excelsior - Zermatt

Hofmattstrasse 38, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel Excelsior - Zermatt

 Free Wi-Fi
 Sports activities

Tennis court

Cycling

Hiking

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Children's play area

 Pets

Pets allowed

 Shuttle

Free shuttle service

Overview

The quiet Hotel Excelsior offers beautiful rooms in proximity to Matterhorn and Zermatt. Founded in 1964, the hotel underwent a renovation in 2012.

Overlooking Matterhorn, the venue is quietly located in the center of Zermatt. Guests will find Zermatt city center within a 10-minute walk from the property.

Hotel Excelsior lies within 90 minutes’ drive to Lugano airport.

Rooms

Hotel Excelsior offers 20 rooms fitted with free Wi-Fi, a laptop-size safe, flat-screen TV, a minibar and a living space for a comfortable stay in Zermatt. Some hotel rooms come with a panoramic view over the city center. They provide bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

At the garden restaurant guests can enjoy French cuisine.

Services

The hotel offers a designated smoking area, a safe deposit box and an elevator and such services as free shuttle bus service, laundry and wake up service.

Relax

Guests will take advantage of snow skiing, hiking and cycling available on site.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in the business center for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of rooms:   20.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Front desk
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Ski storage
  • Elevator

Sports & Fitness

  • Skiing
  • Cycling
  • Hiking
  • Tennis court

Services

  • Free shuttle service
  • Laundry
  • Wake up service

Dining facilities

  • Restaurant
  • Fine dining
  • Bar/Lounge

Meeting facilities

  • Meeting room

Children's facilities

  • Children's play area

Leisure facilities

  • Garden area

Room view

  • City view

Room facilities

  • Mini-Bar
  • Sitting area
  • Dressing area
  • Mirror

Media

  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    400 ft
Airports
Train Stations
  • Zermatt GGB
    1400 ft
  • Zermatt
    1700 ft
  • Bus stop
    7.3 mi
Restaurants
  • Le Mazot
    0 ft
  • Parnass Restaurant
    200 ft
Ski areas
  • Pollux
    1200 ft
  • Zermatt-Matterhorn Ski Resort
    2.0 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    20

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Excelsior Small Double Room small room king size bed northHotel Excelsior Small Double RoomHotel Excelsior Small Double Room
Small Double Room
Bed type: King Size bed or Queen Size bed
Check Prices
  • Private bathroom
— Less information+ More information

small room with a queen-sized bed on the north side with view to the village, TV/radio, telephone, minibar and safety box Renovated bathroom with shower/WC and hairdryer.

Room facilities
    Hotel Excelsior Small Junior SuiteHotel Excelsior Small Junior SuiteHotel Excelsior Small Junior Suite
    Small Junior Suite
    Size: 380 sq. feet
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities
      Hotel Excelsior Large Twin RoomHotel Excelsior Large Twin RoomHotel Excelsior Large Twin Room View
      Large Twin Room
      Bed type: 2 Single beds
      Check Prices
      • Shower
      — Less information+ More information

      Twin-room with bathtub or shower/WC,balcony with a fantastic view of the old part of the village and of the famous Matterorn

      Room facilities
        Hotel Excelsior Large SuiteHotel Excelsior Large SuiteHotel Excelsior Large Suite View
        Large Suite
        Bed type: Double Bed
        Size: 455 sq. feet
        Check Prices
        • Shower
        — Less information+ More information

        One large suite on the south side with a fantastic view to the old part of the village and of the famous Matterhorn. The large separately sleeping room with TV/radio and balcony. The sliding door to the living room, with sofa, minibar, TV/Radio, phone, safety box and balcony. The large bathroom with double washbasin, bathtub and shower/WC, towel heating and hairdryer.

        Room facilities
          Hotel Excelsior Large Junior SuiteHotel Excelsior Large Junior Suite
          Large Junior Suite
          Size: 380 sq. feet
          Check Prices
          • Shower
          — Less information+ More information

          Junior Suite with a small living room and sliding door to the seperat sleeping room with balcony large bathroom with shower/WC and towelheater

          Room facilities
            Hotel Excelsior Single RoomHotel Excelsior Single RoomHotel Excelsior Single Room
            Single Room
            Bed type: 1 Single bed or Double Bed
            Size: 305 sq. feet
            Check Prices
            • Private bathroom
            — Less information+ More information

            Renovated single room on the north side with view to the village, TV/radio, telephone, minibar and safety box The bathroom with shower/WC and hairdryer.

            Room facilities
              Hotel Excelsior SuiteHotel Excelsior SuiteHotel Excelsior Suite
              Suite
              Bed type: Quad
              Size: 455 sq. feet
              Check Prices
              • Shower
              — Less information+ More information

              This suite is south-facing. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Extra Bed Rates).

              Room facilities
                Hotel Excelsior Junior SuiteHotel Excelsior Junior SuiteHotel Excelsior Junior Suite
                Junior Suite
                Bed type: Quad
                Size: 380 sq. feet
                Check Prices
                • Shower
                — Less information+ More information

                This Junior Suite is north-facing and looks out to the village. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Extra Bed Rates).

                Room facilities
                  Hotel Excelsior Deluxe Double Room Hotel informationHotel Excelsior Deluxe Double RoomHotel Excelsior Deluxe Double Room
                  Deluxe Double Room
                  Bed type: Double Bed
                  Size: 315 sq. feet
                  Check Prices
                  • Private bathroom
                  — Less information+ More information

                  Nice new de Luxe double room on the south side with a fantastic view to the old part of the village and of the famous Matterhorn, minibar, TV/radio, phone and safety box. Separate toilet, bathroom with bathtub or shower, make-up table and mirror.

                  Room facilities
                    Hotel Excelsior Spacious Double RoomHotel Excelsior Spacious Double RoomHotel Excelsior Spacious Double Room Hotel information
                    Spacious Double Room
                    Bed type: Double Bed
                    Check Prices
                    • Private bathroom
                    — Less information+ More information

                    Beautiful spacious double room for a minimum of two people, on the north side, TV / radio, telephone, minibar and safe Renovated bathroom with shower / WC and hairdryer

                    Room facilities
                      Hotel Excelsior Economy Double Room Hotel informationHotel Excelsior Economy Double RoomHotel Excelsior Economy Double Room
                      Economy Double Room
                      Bed type: Double Bed
                      Size: 165 sq. feet
                      Check Prices
                      • Shower
                      — Less information+ More information

                      This room is north-facing and looks out to the village. Please note that extra beds are not available in this room type.

                      Room facilities

                        How to reach hotel

                        hotel Hotel Excelsior - Zermatt Zermatt location
                        Show big map »

                        Hotel Address:

                        Hofmattstrasse 38, Zermatt, Switzerland, 3920

                        Get directions
                        City Center
                        • Zermatt
                          400 ft
                        Airports
                        Train Stations
                        • Zermatt GGB
                          1400 ft
                        • Zermatt
                          1700 ft
                        • Bus stop
                          7.3 mi
                        Restaurants
                        • Le Mazot
                          0 ft
                        • Parnass Restaurant
                          200 ft
                        Ski areas
                        • Pollux
                          1200 ft
                        • Zermatt-Matterhorn Ski Resort
                          2.0 mi
                        Hotel information
                        • Check-In:
                          from  3 pm
                        • Check-Out:
                          until  11 am
                        • Year renovated:
                          2012
                        • Number of rooms:
                          20

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Switzerland

                        Use Badge

                        Hotel Excelsior Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Tourist attractions

                        • Zermatt - 2.9 mi

                        Popular areas

                        • City Center - 400 ft

                        Places of interest

                        • Gemeindeverwaltung - 700 ft
                        • Gorner Ridge - 3.0 mi

                        Convention centers

                        • Vernissage Centre Culturel - 400 ft

                        Amusement

                        • FIZ Fun In Zermatt AG - 700 ft

                        Local Attractions

                        • The Matterhorn - 3.1 mi
                          ZermattSwitzerland
                        • Breithorn - 5.5 mi
                          ZermattSwitzerland
                        • Allalinhorn - 6.7 mi
                          Saas-Fee
                        • Matterhorn Glacier Paradise - 3.7 mi
                          Zermatt 3920Switzerland
                        • Klein Matterhorn - 5.7 mi
                          Switzerland

                        Near the hotelNear the hotel

                        • Stoked Swiss Ski and Snowboard School - 700 ft
                          Bahnhofstrasse 72, Zermatt
                        • Pollux - 1200 ft
                          ZermattSwitzerland
                        • Zermatt Fun - 3200 ft
                          CP 281, Zermatt
                        • Matterhorn Museum - 900 ft
                          Kirchplatz, Zermatt
                        • Sunnegga Paradise - 1600 ft

                        Restaurants Nearby

                        • Le Mazot - 0 ft

                          Phone: 41 027 966 06 06

                          60% likes this, based on 55 reviews

                        • Biner - 200 ft

                          Address: Uferweg 1
                          Phone: +41 279676167

                          72% likes this, based on 33 reviews

                        • Vieux Valais - 200 ft

                          Address: Hoffmattstrasse

                          63% likes this, based on 40 reviews
                          Cuisine: Italian

                        • Parnass Restaurant - 200 ft

                          Address: Vispastrasse 4
                          Phone: 00 41 27 967 11 79

                          85% likes this, based on 37 reviews

                        • Z'ART - 200 ft

                          Address: Zum Steg 3
                          Phone: + 41 27 967 45 25

                          74% likes this, based on 57 reviews
                          Cuisine: Wine Bar, Brasserie, Bar, Diner
                          Price Range: USD 12 - USD 48

                        Hotel information
                        • Check-In:
                          from  3 pm
                        • Check-Out:
                          until  11 am
                        • Year renovated:
                          2012
                        • Number of rooms:
                          20

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Switzerland

                        Use Badge

                        Hotels nearby
                        Hotel Alfa Zermatt
                        2 stars
                        0.1km
                        Hotel Eden Zermatt
                        4 stars
                        0.3km
                        Hotel Rex Zermatt
                        4 stars
                        0.3km
                        Hotel Simi Zermatt
                        4 stars
                        0.3km
                        Alex Hotel Zermatt
                        4 stars
                        0.3km
                        Cities nearby

                        Hotel Excelsior Reviews

                        Guest reviews are submitted by our customers after their stay at Hotel Excelsior

                        Average guest rating

                        8.8out of 10
                        Exceptional
                        Based on 43 reviews

                        Rating by category:

                        Location
                        6.0
                        Rooms
                        8.0
                        Service
                        6.0
                        Value
                        6.0
                        Dining
                        6.0

                        Individual guest reviews

                        • Older travelers
                          8.2

                          nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

                          would stay there again.. no complaints.

                        • Older travelers
                          10.0

                          Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

                          Restaurant closed for evening meals, as "out of season".

                        • Couple
                          10.0

                          perfect location, nicely renovated rooms, friendly service

                        • Older travelers
                          7.0

                          Location close to rail. Nice breakfast. Very helpful staff.

                          We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

                        • Single
                          7.8

                          The staff is friendly, cosy room with balcony.

                        • Couple
                          9.6

                          This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.

                        • Older travelers
                          9.6

                          Very informal, staff helpful, views from room. Resturant available in hotel with compeditive prices. Room facilities and confort.

                          New hotel being built within 100 mtr over next 2 years so crane obscures the perfect view of the Matterhorn.

                        • Group of friends
                          9.6

                          Room was so clean, just lovely & location perfect

                          Needs more pillows

                        • Family with children
                          8.8

                          As we were travelling with 2 kids, they upgraded us to a suite without any extra cost... the room had Matterhoen view, it was a nice cosy room, very clean and welll maintained. The restaurant staff was very helpful. We are pure vegeterian and they had no dishes to suit us... so on our request they made Maggi for us...(we gave them the maggi)... and there was no charges for these services. Also as and when required they helped us in warming milk (we provided milk), again with no extra charges... But yes, the staff (Reception and restaurant) looks slightly stiff in body language... but they are good.

                          Teh reception staff was a bit stiff in body language

                        • Family with children
                          7.8

                          Very nice Hotel, clean and good location, close to the center of the town. Breakfast was very good. We liked it very much !!!

                        • Group of friends
                          9.6

                          Clean room. Friendly and accommodating staff - packed breakfast when we plan to head out early the next day.

                          N.A.

                        • Couple
                          9.2

                          very friendly staff. the hotel is run by a family and they make you feel like at home. A strong positive that hotel guests were mostly mature couples from switzerland with no noisy foreigners. Location is very convenient right in the center of the town only 7 min walk from Rothorn lift, 10 min walk from Gornegrat train and next to a bus stop to Matterhorn area. Ideal for a 3-4 days ski weekend. Would consider coming back.

                          The hotel room was somewhat small, but it didn't really matter for us since we we leaving early to the sloped and coming back late in the evening. The breakfast could have been a bit better with some more warm dishes, but again only a minor negative.

                        • Older travelers
                          8.2

                          Very friendly staff. Good breakfast. Good rooms, especially with the view on Matterhorn.

                        • Older travelers
                          7.8

                          Cosy, traditional hotel, made special by the wonderful friendly staff, Perfect location for everywhere!

                          The rooms are amzingly small. You cant even pass each other, but its a traditional hotel and adds to the charm

                        • Group of friends
                          7.8

                          The breakfast was wonderful. Lots of choices. Very fresh. Nice dining room and friendly staff.

                          The room was smaller than we expected but there was a storage/closet/cupboard in the room. Nowhere really to put large luggage if you don't want to unpack all for 1 night. The tulle (netting material) that was used to decorate throughout the hotel is not necessary here. (Along shelf spaces, in planters, window sills). It just doesnt belong and takes away from the Swiss ambience we like.

                        How to reach hotel

                        hotel Hotel Excelsior - Zermatt Zermatt location
                        Show big map »

                        Hotel Address:

                        Hofmattstrasse 38, Zermatt, Switzerland, 3920

                        Get directions
                        City Center
                        • Zermatt
                          400 ft
                        Airports
                        Train Stations
                        • Zermatt GGB
                          1400 ft
                        • Zermatt
                          1700 ft
                        • Bus stop
                          7.3 mi
                        Restaurants
                        • Le Mazot
                          0 ft
                        • Parnass Restaurant
                          200 ft
                        Ski areas
                        • Pollux
                          1200 ft
                        • Zermatt-Matterhorn Ski Resort
                          2.0 mi
                        Hotel information
                        • Check-In:
                          from  3 pm
                        • Check-Out:
                          until  11 am
                        • Year renovated:
                          2012
                        • Number of rooms:
                          20

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Switzerland

                        Use Badge