Hotel Excelsior - Zermatt

Hofmattstrasse 38, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Excelsior - Zermatt

 Free Wi-Fi
 Sports activities

Tennis court

Cycling

Hiking

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Children's play area

 Pets

Pets allowed

 Shuttle

Free shuttle service

Overview

Hotel Excelsior is a 3-star quiet property offering a beautiful accommodation steps away from Furi - Trockener Steg, Matterhorn Glacier Paradise and Furi - Riffelberg. The hotel opened its doors in 1964 and was remodeled in 2012.

Hotel Excelsior is 10 minutes' walk from the center of Zermatt. Zermatt - Furi are located 850 meters from the hotel.

90 minutes' drive from Lugano airport and 10 minutes' walk to Zermatt railway train station.

Rooms

The hotel offers 23 rooms. All of them feature free Wi-Fi, a laptop-size safe, flat-screen TV, a minibar and a seating area. Guests can enjoy a panoramic view of Matterhorn from their rooms. All bathrooms are appointed with a bathtub, a shower and a hairdryer.

Eat & Drink

The garden restaurant serves French dishes. Le Mazot and Biner are situated in a ski area, about 50 meters from the venue.

Services

Guests can make use of free shuttle bus service, laundry and wake up service as well as a designated smoking area, a safe deposit box and an elevator.

Relax

Snow skiing, hiking and cycling are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in the business center for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   23.

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Facilities

General

  • Free Wi-Fi
  • Front desk
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Ski storage
  • Elevator

Sports & Fitness

  • Skiing
  • Cycling
  • Hiking
  • Tennis court

Services

  • Free shuttle service
  • Laundry
  • Wake up service

Dining facilities

  • Restaurant
  • Fine dining
  • Bar/Lounge

Meeting facilities

  • Meeting room

Children's facilities

  • Children's play area

Leisure facilities

  • Garden area

Room view

  • City view

Room facilities

  • Mini-Bar
  • Sitting area
  • Dressing area
  • Mirror

Media

  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • Older children/adults may stay at the price of CHF 50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    400 ft
Airports
Train Stations
  • Zermatt GGB
    1400 ft
  • Zermatt
    1700 ft
  • Bus stop
    7.3 mi
Restaurants
  • Le Mazot
    0 ft
  • Parnass Restaurant
    200 ft
Ski areas
  • Pollux
    1200 ft
  • Zermatt-Matterhorn Ski Resort
    2.0 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    23

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Excelsior photos Room small room king size bed northHotel Excelsior photos RoomHotel Excelsior photos Room
Small Double Room
Bed type: King-size bed or Queen-size bed
Check Prices
  • Private bathroom
— Less information+ More information

small room with a queen-sized bed on the north side with view to the village, TV/radio, telephone, minibar and safety box Renovated bathroom with shower/WC and hairdryer.

Room facilities
    Hotel Excelsior photos RoomHotel Excelsior photos RoomHotel Excelsior photos Room
    Small Junior Suite
    Size: 380 sq. feet
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities
      Hotel Excelsior photos RoomHotel Excelsior photos RoomHotel Excelsior photos Room View
      Large Twin Room
      Bed type: 2 Single beds
      Check Prices
      • Shower
      — Less information+ More information

      Twin-room with bathtub or shower/WC,balcony with a fantastic view of the old part of the village and of the famous Matterorn

      Room facilities
        Hotel Excelsior photos RoomHotel Excelsior photos RoomHotel Excelsior photos Room View
        Large Suite
        Bed type: Double bed
        Size: 455 sq. feet
        Check Prices
        • Shower
        — Less information+ More information

        One large suite on the south side with a fantastic view to the old part of the village and of the famous Matterhorn. The large separately sleeping room with TV/radio and balcony. The sliding door to the living room, with sofa, minibar, TV/Radio, phone, safety box and balcony. The large bathroom with double washbasin, bathtub and shower/WC, towel heating and hairdryer.

        Room facilities
          Hotel Excelsior photos RoomHotel Excelsior photos Room
          Large Junior Suite
          Size: 380 sq. feet
          Check Prices
          • Shower
          — Less information+ More information

          Junior Suite with a small living room and sliding door to the seperat sleeping room with balcony large bathroom with shower/WC and towelheater

          Room facilities
            Hotel Excelsior photos RoomHotel Excelsior photos Exterior Hotel informationHotel Excelsior photos Room
            Double Room
            Bed type: Double bed
            Size: 305 sq. feet
            Check Prices
            — Less information+ More information

            This room features views of the old city centre and the Matterhorn.

            Room facilities
              Hotel Excelsior photos Exterior Hotel informationHotel Excelsior photos Exterior Hotel informationHotel Excelsior photos Room
              Deluxe Double Room
              Bed type: Double bed
              Size: 315 sq. feet
              Check Prices
              • Private bathroom
              — Less information+ More information

              Nice new de Luxe double room on the south side with a fantastic view to the old part of the village and of the famous Matterhorn, minibar, TV/radio, phone and safety box. Separate toilet, bathroom with bathtub or shower, make-up table and mirror.

              Room facilities
                Hotel Excelsior photos RoomHotel Excelsior photos RoomHotel Excelsior photos Exterior Hotel information
                Spacious Double Room
                Bed type: Double bed
                Check Prices
                • Private bathroom
                — Less information+ More information

                Beautiful spacious double room for a minimum of two people, on the north side, TV / radio, telephone, minibar and safe Renovated bathroom with shower / WC and hairdryer

                Room facilities

                  How to reach hotel

                  hotel Hotel Excelsior - Zermatt Zermatt location
                  Show big map »

                  Hotel Address:

                  Hofmattstrasse 38, Zermatt, Switzerland, 3920

                  Get directions
                  City Center
                  • Zermatt
                    400 ft
                  Airports
                  Train Stations
                  • Zermatt GGB
                    1400 ft
                  • Zermatt
                    1700 ft
                  • Bus stop
                    7.3 mi
                  Restaurants
                  • Le Mazot
                    0 ft
                  • Parnass Restaurant
                    200 ft
                  Ski areas
                  • Pollux
                    1200 ft
                  • Zermatt-Matterhorn Ski Resort
                    2.0 mi
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  11 am
                  • Year renovated:
                    2012
                  • Number of floors:
                    4
                  • Number of rooms:
                    23

                  Hotel Awards

                  SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                  According to guest reviews, the hotel has been rated as
                  Best Family Hotels in Switzerland

                  Use Badge

                  Hotel Excelsior Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  • Zermatt - 2.9 mi

                  Popular areas

                  • City Center - 400 ft

                  Places of interest

                  • Gemeindeverwaltung - 700 ft
                  • Mountaineers' cemetery - 700 ft
                  • Matterhorn Express - 2700 ft
                  • Zermatt - Furi - 2700 ft
                  • Matterhorn glacier paradise - 2700 ft
                  • Furi - Riffelberg - 1.6 mi
                  • Furi - Trockener Steg - 1.6 mi
                  • Riffelberg - Gifthittli - 1.9 mi
                  • Schwarzsee - 2.7 mi
                  • Gorner Ridge - 3.0 mi
                  • Gorner Ridge - 3.0 mi

                  Train stations

                  • Zermatt railway station - 1400 ft

                  Convention centers

                  • Vernissage Centre Culturel - 400 ft

                  Shopping areas

                  • Matterhorn Museum - 700 ft

                  Amusement

                  • FIZ Fun In Zermatt AG - 700 ft

                  Galleries

                  • Matterhorn Golf club - 1000 ft

                  Ski Areas

                  • Ski Lift Zermatt - Furi - 2700 ft

                  Local attractions

                  • The Matterhorn - 3.1 mi
                    ZermattSwitzerland
                  • Breithorn - 5.5 mi
                    ZermattSwitzerland
                  • Allalinhorn - 6.7 mi
                    Saas-Fee
                  • Matterhorn Glacier Paradise - 3.7 mi
                    Zermatt 3920Switzerland
                  • Klein Matterhorn - 5.7 mi
                    Switzerland

                  Near the hotel

                  • Stoked Swiss Ski and Snowboard School - 700 ft
                    Bahnhofstrasse 72, Zermatt
                  • Pollux - 1200 ft
                    ZermattSwitzerland
                  • Zermatt Fun - 3200 ft
                    CP 281, Zermatt
                  • Matterhorn Museum - 900 ft
                    Kirchplatz, Zermatt
                  • Sunnegga Paradise - 1600 ft

                  Restaurants nearby

                  • Le Mazot - 0 ft

                    Phone: 41 027 966 06 06

                    60% likes this, based on 55 reviews

                  • Biner - 200 ft

                    Address: Uferweg 1
                    Phone: +41 279676167

                    72% likes this, based on 33 reviews

                  • Vieux Valais - 200 ft

                    Address: Hoffmattstrasse

                    63% likes this, based on 40 reviews
                    Cuisine: Italian

                  • Parnass Restaurant - 200 ft

                    Address: Vispastrasse 4
                    Phone: 00 41 27 967 11 79

                    85% likes this, based on 37 reviews

                  • Z'ART - 200 ft

                    Address: Zum Steg 3
                    Phone: + 41 27 967 45 25

                    74% likes this, based on 57 reviews
                    Price Range: USD 12 - USD 48

                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  11 am
                  • Year renovated:
                    2012
                  • Number of floors:
                    4
                  • Number of rooms:
                    23

                  Hotel Awards

                  SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                  According to guest reviews, the hotel has been rated as
                  Best Family Hotels in Switzerland

                  Use Badge

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                  Hotel Excelsior Reviews

                  Guest reviews are submitted by our customers after their stay at Hotel Excelsior

                  Average guest rating

                  8.8out of 10
                  Superb
                  Based on 43 reviews

                  Rating by category:

                  Location
                  6.0
                  Rooms
                  8.0
                  Service
                  6.0
                  Value
                  6.0
                  Dining
                  6.0

                  Guest reviews

                  • Older travelers
                    8.2

                    nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

                    would stay there again.. no complaints.

                  • Older travelers
                    10.0

                    Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

                    Restaurant closed for evening meals, as "out of season".

                  • Couple
                    10.0

                    perfect location, nicely renovated rooms, friendly service

                  • Older travelers
                    7.0

                    Location close to rail. Nice breakfast. Very helpful staff.

                    We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

                  • Single
                    7.8

                    The staff is friendly, cosy room with balcony.

                  • Couple
                    9.6

                    This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.

                  • Older travelers
                    9.6

                    Very informal, staff helpful, views from room. Resturant available in hotel with compeditive prices. Room facilities and confort.

                    New hotel being built within 100 mtr over next 2 years so crane obscures the perfect view of the Matterhorn.

                  • Group of friends
                    9.6

                    Room was so clean, just lovely & location perfect

                    Needs more pillows

                  • Family with children
                    8.8

                    As we were travelling with 2 kids, they upgraded us to a suite without any extra cost... the room had Matterhoen view, it was a nice cosy room, very clean and welll maintained. The restaurant staff was very helpful. We are pure vegeterian and they had no dishes to suit us... so on our request they made Maggi for us...(we gave them the maggi)... and there was no charges for these services. Also as and when required they helped us in warming milk (we provided milk), again with no extra charges... But yes, the staff (Reception and restaurant) looks slightly stiff in body language... but they are good.

                    Teh reception staff was a bit stiff in body language

                  • Family with children
                    7.8

                    Very nice Hotel, clean and good location, close to the center of the town. Breakfast was very good. We liked it very much !!!

                  • Group of friends
                    9.6

                    Clean room. Friendly and accommodating staff - packed breakfast when we plan to head out early the next day.

                    N.A.

                  • Couple
                    9.2

                    very friendly staff. the hotel is run by a family and they make you feel like at home. A strong positive that hotel guests were mostly mature couples from switzerland with no noisy foreigners. Location is very convenient right in the center of the town only 7 min walk from Rothorn lift, 10 min walk from Gornegrat train and next to a bus stop to Matterhorn area. Ideal for a 3-4 days ski weekend. Would consider coming back.

                    The hotel room was somewhat small, but it didn't really matter for us since we we leaving early to the sloped and coming back late in the evening. The breakfast could have been a bit better with some more warm dishes, but again only a minor negative.

                  • Older travelers
                    8.2

                    Very friendly staff. Good breakfast. Good rooms, especially with the view on Matterhorn.

                  • Older travelers
                    7.8

                    Cosy, traditional hotel, made special by the wonderful friendly staff, Perfect location for everywhere!

                    The rooms are amzingly small. You cant even pass each other, but its a traditional hotel and adds to the charm

                  • Group of friends
                    7.8

                    The breakfast was wonderful. Lots of choices. Very fresh. Nice dining room and friendly staff.

                    The room was smaller than we expected but there was a storage/closet/cupboard in the room. Nowhere really to put large luggage if you don't want to unpack all for 1 night. The tulle (netting material) that was used to decorate throughout the hotel is not necessary here. (Along shelf spaces, in planters, window sills). It just doesnt belong and takes away from the Swiss ambience we like.

                  How to reach hotel

                  hotel Hotel Excelsior - Zermatt Zermatt location
                  Show big map »

                  Hotel Address:

                  Hofmattstrasse 38, Zermatt, Switzerland, 3920

                  Get directions
                  City Center
                  • Zermatt
                    400 ft
                  Airports
                  Train Stations
                  • Zermatt GGB
                    1400 ft
                  • Zermatt
                    1700 ft
                  • Bus stop
                    7.3 mi
                  Restaurants
                  • Le Mazot
                    0 ft
                  • Parnass Restaurant
                    200 ft
                  Ski areas
                  • Pollux
                    1200 ft
                  • Zermatt-Matterhorn Ski Resort
                    2.0 mi
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  11 am
                  • Year renovated:
                    2012
                  • Number of floors:
                    4
                  • Number of rooms:
                    23

                  Hotel Awards

                  SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                  According to guest reviews, the hotel has been rated as
                  Best Family Hotels in Switzerland

                  Use Badge